Scalable patterns: Content card

Content card interaction

Content card interaction Brief To introduce a number of scalable design elements for use across the entire website. What was involved? I worked with colleagues to define the type of content they regularly needed to present. One of the main requirements was to have an easy way to add a visually appealing porthole/call to action […]

Increased use of Gecko live chat by 50%

ChatBot icon

Increased use of Gecko live chat by 50% Brief To increase interaction with the University of Nottingham’s live chat functionality provided by third-party, Gecko and apply the existing university brand. Feedback indicated that users didn’t feel it was a legit feature as it didn’t seem visually trustworthy or appealing. Improvements made Increase in font size […]